We work with adults, well I know it doesn’t seem like that all the time and it doesn’t matter what position you hold. But one mistake I see managers make is comparing one employee to another, like teachers may have compared you and your sibling when you were younger. It goes like this “When Amy [...]
Effective meetings are so important. But what’s the best meeting approach for your situation. Answers to certain questions will help you create better and more open decision-making processes,while also helping you create more effective and productive meetings. An important reminder, if you have already decided which direction to go, or which course of action to take, [...]
I think everyone who has ever worked, especially in some type of corporate environment can tell you a story or two about terrible meetings they have attended. There are also many, many examples of meetings that, while not awful, are far from productive. One of the reasons for these experiences is that meetings are not [...]
Reviewing performance should not just be an annual event, but rather a continuous cycle.
If we don’t provide each other with feedback, we won’t become aware of our blind spots. This means that we will continue to do those things that may be detrimental or at least not helpful to our careers. I believe giving people feedback is an act of trust and confidence. It shows that you believe [...]
It’s no surprise that in a recent MarketTools Inc. research study that salary is by far the leading cause of employee dissatisfaction among U.S. workers, with 47 percent of respondents citing salary. Other leading causes of dissatisfaction include workload (24 percent), lack of opportunities for advancement (21 percent) and the employee’s manager or supervisor (21 percent). [...]
It turns out the online promotion was not being honored at the store. In talking to one of the sales people about my options he told me he could pull some strings and get me the same deal. I took it home, plugged it in, and it worked great. I was a happy customer. That [...]
I was recently asked to evaluate an employee staff meeting that was held regularly. It is a very busy call center operation and employees do not often get a chance to meet, when the phones start ringing. In doing my initial review I was told by a senior leader that the meeting was implemented as [...]
Employee engagement is at an all-time low, which means managers are at risk for lower productivity, higher turnover and spending more time putting out fires. When that team is scattered all over the place, it’s even harder to keep your team focused and engaged. What are some of the things we need to be thinking [...]
It’s one thing to articulate organizational culture, it’s another to live and breathe it. One of the exciting aspects of being an external business partner is the ability to peer into the inner workings of client organizations. One can almost predict the eventual success of a new employee based on his/her fit within the established culture. [...]
